Expert Revit Support

 
 

Is there a knowledge gap in your office? Do you know there has to be a more efficient approach, but not sure what it is? Cannot find the answer to a complex question online? Is your firm large enough to need a BIM support but cannot dedicate an employee to support?

Revit Tech Support Expert

Running an efficient design firm is challenging especially as you scale up. Focusing on the best designs to attract new business while managing efficiency and process is hard. Devoting time to BIM management means more non-billable work. Keep your organization focused on deliverables by leveraging our advanced knowledge for on-demand technical Revit support. We support firms so they can focus on their core business knowing their staff is educated with experienced talent to produce consistent results.

 

GET HELP WITH

DAY-TO-DAY GUIDANCE ON SOFTWARE BEST PRACTICES

TECHNICAL TROUBLESHOOTING

For firms that do not/cannot devote employee time to BIM management support. Revit Template provides expert answers on tasks essential to keeping your business moving. We provide quick support for technical questions, standards documentation and styles development, and technical building analysis.  

For firms that need guidance on resolving complex issues while helping employees continue focus on the core business.  Revit Template provides tangible solutions to technical issues tailored to a firm’s setup. We connect through email, video, cloud, or messenger to provide tailored solutions and directly review model issues.  


WE PROVIDE

COST SAVINGS

ACCESS TO INDUSTRY KNOWLEDGE

FLEXIBILITY

More affordable than hiring a full-time staff and employees are free to focus time and effort on billable work and less on troubleshooting.

With access to industry knowledge and experience firms can minimize downtime and focus on producing high quality projects without being weighed down with how best to approach the issue.

BIM management is tailored to fit your needs. You can hire help on a permanent, part-time, or temporary engagement.  


SUPPORT TIERS

NON-CRITICAL TECHNICAL SUPPORT

GENERAL REVIT TECHNICAL SUPPORT

BIM MANAGER SUPPORT

This is designed for users who are proactive, patient, do not wait until the last minute, and only need occasional support. The reason this is called “non-critical” means you will typically get answers outside of typical office hours, but sometimes during. This is because we likely are busy during business hours with other customers. This is an email communication only service to provide support and guidance.

For users who have a range of questions from simple to complex and need expert answers during typical working hours. Whether it be troubleshooting errors or providing guidance on best workflow practices. This is an email communication service providing directions through text, images, and video. Video meetings are an as needed basis. This service provides more immediate expert answers to users within business hours.

This is a comprehensive integration service for customers who need an expert to actively support their firm with development, documenting, and validating SOP’s along with providing project QAQC and/or staff education. This tier is for firms who need a range of support and to fill general knowledge gaps with existing staff but does not need to hire a full time BIM manager.


PRICING

NON-CRITICAL TECHNICAL SUPPORT

GENERAL REVIT TECHNICAL SUPPORT

BIM MANAGER SUPPORT

SUPPORT NEED Occassional Regular Immediate
RESPONSE TIME After Hours Business Hours Direct Contact
EMAIL SUPPORT  ✔   ✔   ✔ 
VIDEO SUPPORT as needed  ✔ 
MESSENGER SUPPORT  ✔ 
DEDICATED CONTACT  ✔ 
NUMBER OF SUPPORT REQUESTS Unlimited Unlimited Unlimited
PER USER $700/YEAR $3000/YEAR CONTACT US