The Team
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FAQ
License
The license used for the individual downloaded version is perpetual and limited to the individual purchaser or entity unless approved prior to purchase by Revit Template. Users who wish to upgrade to the latest version will need to purchase a new license.
Universities/Colleges/Educational license are based on per seat rates with volume discounts. Contact us about volume rates.
If you have more questions, please contact us.
Legal Use
See our Terms and Conditions
What versions of Revit are your products compatible with?
Our products are compatible with Revit 2022 and up.
Do you offer Metric versions of your products?
We are working to have a complete offering for both Imperial and Metric units. Sign up to our newsletter if you want to be notified.
Content updates?
We strive to ensure our products meet the highest possible standard. If there are any broken workflows or a family does not function properly, we will send out an email notifying users of the product revision followed by a download link. If you found problems with any purchased products, please contact us.
What currencies do you accept?
Our store currency is set to USD, but we accept all global credit cards. Our payment processor will charge at the latest exchange rate for the cost of the purchase.
What payment methods do you accept?
We accept all major debit/credit cards from around the world and PayPal.
How can I access my product download?
After your payment has been processed the file is available for download in the order confirmation page. You will also receive the standard order confirmation email, followed by an email containing a link to the file that will expire within 24 hours after the purchase.
I am having issues downloading the files.
If you are having issue, try disabling any ad blocker in your browser or try a different browser. If you are still having issues, please use the contact us page.
Do you offer refunds?
Due to the nature of digital products, we do not offer refunds. If you have issues, feel free to contact us and we will work through to troubleshoot the issue and offer support. We do not want customers to fend for themselves.
Do you offer test products before purchase?
Each of our products offer a free sample for you to download at the bottom of each product page by signing up. If you do not wish to be notified of any updates feel free to click unsubscribe at the bottom of the first newsletter.